Refund Policy

At Vishuna Computer Institute, we strive to provide our students with high-quality computer education and an exceptional learning experience. However, we understand that there may be situations where you wish to request a refund. This Refund Policy outlines the terms and conditions under which refunds may be granted.

1. Eligibility for Refunds

We offer refunds under the following conditions:

Course Access: If you have purchased a course but have not accessed more than 20% of the content, you may be eligible for a refund.
Timeframe: Refund requests must be made within 7 days of your purchase date.

Please note that once you have accessed or completed a major portion of the course content, the purchase will be considered fully utilized, and refunds will not be processed.

2. Non-Refundable Items

Refunds will not be provided in the following situations:

Downloaded Digital Products: Once templates, files, or materials have been downloaded, they cannot be refunded due to the nature of digital content.
Promotional or Discounted Offers: Courses purchased under special offers, discounts, or bundles are non-refundable, unless specifically mentioned otherwise.
Completed Courses: If you have completed the course or attended live training sessions, it will be considered as full usage of the service.

3. How to Request a Refund

To request a refund, please contact us via email at info@vishunacomputreinstitute.online with the following details:

Your full name
Email used during purchase
Order ID or transaction details
Reason for requesting the refund

Our support team will review your request and respond within 3–5 business days.
If approved, the refund amount will be credited to your original payment method within 7–10 business days.

4. Course Substitution Option

If you are not satisfied with a course but do not qualify for a refund, we may offer a course substitution.
You can request to switch to another course of equal or lesser value within 7 days of purchase.
All substitutions are subject to availability and approval.

5. Changes to This Policy

Vishuna Computer Institute reserves the right to update or modify this Refund Policy at any time to reflect changes in our services, business practices, or for legal reasons. Updates will be posted on this page, along with a revised Effective Date.

6. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us:

📧 Email: info@vishunacomputreinstitute.online
🌐 Website: https://vishunacomputreinstitute.online/